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Information
Terms and Conditions
General Terms and Conditions of MEYNE-Klaviertechnik GmbH
Please be sure to note item 3!!!
1. Scope
1.1 These terms and conditions of sale apply exclusively to entrepreneurs, legal entities under public law or special funds under public law within the meaning of Section 310 Paragraph 1 of the German Civil Code (BGB). We will only recognise conditions of the customer that conflict with or deviate from our conditions if we expressly agree to their validity in writing.
1.2 The terms and conditions of sale also apply to all future transactions with the customer, provided that they are legal transactions of a similar nature.
2. Prices
2.1 The contract is based on the prices on our website www.meyne.com/www.meyne-klaviertechnik.de. The prices stated therein and on the website are subject to change. They only become binding upon express written confirmation.
2.2 Unless otherwise agreed, our prices are ex works plus packaging, postage, freight, sales tax and insurance.
2.3 Unless a fixed price agreement has been made, we reserve the right to make reasonable price changes due to changes in wage, material and distribution costs for deliveries that are made three months after the contract is concluded or later.
2.4 Minimum order surcharge: up to a net purchase price of €20, a surcharge of €5 is due.
2.5 For deliveries over €1,000 outside the EU, we charge a processing surcharge of €20 for customs documents.
3. Shipping costs
The shipping costs stated in the web shop are average costs. The calculation is based on the effort involved:
3.1 Domestic (Germany)
Delivery is via DPD.
Postage and packaging: up to 2 kg - €7.50 up to 10 kg - €8.95 up to 31 kg - €11.80 net per package. For deliveries to a different address, we charge a delivery surcharge of €1.80. This does not apply if the delivery address remains the same. To avoid transport damage, we reserve the right to split orders into several packages. Bulky or heavy goods are sent via our in-house forwarding agency at special rates. Different delivery requests are possible.
3.2 EU and world
Delivery is made using the cheapest method, by post, DHL or DPD. Bulky or heavy goods are sent via our in-house forwarding agency at special rates. Different delivery requests are possible.
4. Terms of payment
4.1 Payment of the purchase price must be made exclusively to the accounts specified on the invoice.
4.2 Unless otherwise agreed, the purchase price for payments from within Germany must be paid within 30 days of delivery. Interest on arrears will be charged at a rate of 8 percentage points above the respective base interest rate per annum. For immediate payment within 8 days, a 2% discount (value of goods over €50) is permitted. Payment by direct debit -3% discount (only recurring payments possible). Payment by VISA/Master Card +4% EUR expense.
4.3 For initial orders and in special cases, we reserve the right to deliver against advance payment (without deduction of discount).
4.4 For payments from abroad, any bank charges incurred will be passed on pro rata.
4.5 Remittances: As a B2B business partner, we are not obliged to make a refund to your bank account/Paypal/credit card.
However, as a gesture of goodwill, we are willing to check this on request. In the case of a refund, we charge a fee of €5.
5. Delivery
5.1 The delivery times we specify are to be regarded as a guideline. We are not liable for any delay in delivery that may occur and which we have not caused through gross negligence or intent.
5.2 The customer is only entitled to withdraw from the contract due to non-compliance with a delivery deadline if we are responsible for the non-compliance with the delivery date and the customer has given us a reasonable grace period in writing after the delivery deadline has expired.
5.3 We are entitled to make partial deliveries if this appears advantageous for rapid contract processing. Partial deliveries are to be paid for by the customer within the framework of our payment terms in accordance with Section 6 of these General Terms and Conditions.
6. Transfer of risk upon dispatch
If the goods are dispatched to the customer at the customer's request, the risk of accidental loss or accidental deterioration of the goods passes to the customer upon dispatch to the customer, but at the latest upon handover to the transport person or the in-house forwarding agent in accordance with Section 3. This applies regardless of whether the goods are dispatched from the place of performance within the meaning of Section 269 of the German Civil Code (BGB) or which party bears the freight costs.
7. Retention of title
7.1 We retain title to the goods delivered until all claims arising from the delivery contract have been paid in full.
7.2 As long as title has not yet been transferred, the customer must notify us immediately in writing if the delivered item is seized or subject to other interventions by third parties. If the third party is unable to reimburse us for the legal and extrajudicial costs of a lawsuit in accordance with Section 771 of the German Code of Civil Procedure (ZPO), the customer is liable for the loss incurred.
7.3 The customer is entitled to resell the reserved goods in the normal course of business. The customer hereby assigns to us the claims against the buyer from the resale of the reserved goods in the amount of the outstanding invoice amount including VAT. This assignment applies regardless of whether the purchased item was resold without or after processing. The customer remains authorized to collect the claim even after the assignment. Our authority to collect the claim ourselves remains unaffected.
7.4 We undertake to release the securities to which we are entitled at the customer's request if their value exceeds the claim to be secured by more than 20%.
8. Warranty
8.1 After agreement, the ordered goods can be returned to us unused and in their original packaging within a period of 8 days against credit. The goodwill credit is made in the amount of the invoiced value of the goods. A refund of the purchase price is not possible. The credit will be offset against future invoices. The goods must be returned in separate packaging and with sufficient postage. Returns without postage paid and without notification cannot be accepted; the customer bears the costs of this return and delivery. We charge a re-stocking fee of 10% but at least €5
.
8.2 If the value of the goods is reduced due to improper inspection or return, the customer must pay for this.
8.3 Claims for defects do not apply in the case of customary and reasonable deviations in dimensions, weights, colors and grain.
8.4 The customer must have the purchased goods assembled by a competent and professional person. We cannot be liable for damage or consequential damage caused by improper use and processing.
8.5 In the event of a breach of duty, we are only liable for damage caused by gross negligence and intent. The obligation to pay compensation for injury to life, body or health is excluded from this.
8.6 The statutory warranty periods apply. We do not provide a guarantee.
8.7. Custom-made items, remaining stock, special items and similar items cannot be exchanged.
8.8. If there are suspected problems with the purchase and shipping process, MEYNE-Klaviertechnik GmbH is entitled to
withdraw from the sale.
9. Miscellaneous
9.1 This contract and all legal relationships between the parties are subject to the law of the Federal Republic of Germany.
9.2 The place of performance and exclusive jurisdiction for all disputes arising from this contract is Braunschweig/Federal Republic of Germany.
9.3 Deviations from these provisions must be made in writing. Deviations from this written form requirement must also be made in writing.
9.4 Should individual provisions of this contract be invalid, the remaining provisions shall remain unaffected. In place of the invalid provision, a legally permissible provision shall apply that comes closest to the economic purpose of the invalid provision.
9.5 We reserve the right to charge a re-stocking fee of 10% of the value of the goods (at least €5) if we have to repackage the goods, for example.
9.6 Cancellation of order:
In the event of cancellation, we charge a processing fee of €5.00.
If goods that have already been picked up by the transport service provider are canceled, we will charge you the shipping costs + plus return costs
9.8 VAT refund: if the goods are delivered to a German or EU address, VAT will not be refunded if the goods are transported to a non-EU country.
9.7. In accordance with EU Regulation No. 524/2013, we hereby point out the link to online dispute resolution OS platform
can be used
9.8. Packaging licensing
We would like to inform you that we recognize and fulfill our legal obligations regarding packaging licensing. Our system partner in the Dual System Germany is INTERSEROH Dienstleistungs GmbH, based in Cologne. Reg. No. DE5971094315164
In accordance with the previous regulation and the law applicable from January 1, 2019, we license all sales packaging that we put into circulation as the first distributor and that typically reaches private end consumers.
Transport packaging to our commercial customers is not subject to this licensing requirement. This includes, for example, films, pallets, cardboard boxes and filling material. If you use these materials for further shipping to your customers, you are obliged to check the licensing of the packaging and pay any system fee.
Braunschweig, December 2022
Please be sure to note item 3!!!
1. Scope
1.1 These terms and conditions of sale apply exclusively to entrepreneurs, legal entities under public law or special funds under public law within the meaning of Section 310 Paragraph 1 of the German Civil Code (BGB). We will only recognise conditions of the customer that conflict with or deviate from our conditions if we expressly agree to their validity in writing.
1.2 The terms and conditions of sale also apply to all future transactions with the customer, provided that they are legal transactions of a similar nature.
2. Prices
2.1 The contract is based on the prices on our website www.meyne.com/www.meyne-klaviertechnik.de. The prices stated therein and on the website are subject to change. They only become binding upon express written confirmation.
2.2 Unless otherwise agreed, our prices are ex works plus packaging, postage, freight, sales tax and insurance.
2.3 Unless a fixed price agreement has been made, we reserve the right to make reasonable price changes due to changes in wage, material and distribution costs for deliveries that are made three months after the contract is concluded or later.
2.4 Minimum order surcharge: up to a net purchase price of €20, a surcharge of €5 is due.
2.5 For deliveries over €1,000 outside the EU, we charge a processing surcharge of €20 for customs documents.
3. Shipping costs
The shipping costs stated in the web shop are average costs. The calculation is based on the effort involved:
3.1 Domestic (Germany)
Delivery is via DPD.
Postage and packaging: up to 2 kg - €7.50 up to 10 kg - €8.95 up to 31 kg - €11.80 net per package. For deliveries to a different address, we charge a delivery surcharge of €1.80. This does not apply if the delivery address remains the same. To avoid transport damage, we reserve the right to split orders into several packages. Bulky or heavy goods are sent via our in-house forwarding agency at special rates. Different delivery requests are possible.
3.2 EU and world
Delivery is made using the cheapest method, by post, DHL or DPD. Bulky or heavy goods are sent via our in-house forwarding agency at special rates. Different delivery requests are possible.
4. Terms of payment
4.1 Payment of the purchase price must be made exclusively to the accounts specified on the invoice.
4.2 Unless otherwise agreed, the purchase price for payments from within Germany must be paid within 30 days of delivery. Interest on arrears will be charged at a rate of 8 percentage points above the respective base interest rate per annum. For immediate payment within 8 days, a 2% discount (value of goods over €50) is permitted. Payment by direct debit -3% discount (only recurring payments possible). Payment by VISA/Master Card +4% EUR expense.
4.3 For initial orders and in special cases, we reserve the right to deliver against advance payment (without deduction of discount).
4.4 For payments from abroad, any bank charges incurred will be passed on pro rata.
4.5 Remittances: As a B2B business partner, we are not obliged to make a refund to your bank account/Paypal/credit card.
However, as a gesture of goodwill, we are willing to check this on request. In the case of a refund, we charge a fee of €5.
5. Delivery
5.1 The delivery times we specify are to be regarded as a guideline. We are not liable for any delay in delivery that may occur and which we have not caused through gross negligence or intent.
5.2 The customer is only entitled to withdraw from the contract due to non-compliance with a delivery deadline if we are responsible for the non-compliance with the delivery date and the customer has given us a reasonable grace period in writing after the delivery deadline has expired.
5.3 We are entitled to make partial deliveries if this appears advantageous for rapid contract processing. Partial deliveries are to be paid for by the customer within the framework of our payment terms in accordance with Section 6 of these General Terms and Conditions.
6. Transfer of risk upon dispatch
If the goods are dispatched to the customer at the customer's request, the risk of accidental loss or accidental deterioration of the goods passes to the customer upon dispatch to the customer, but at the latest upon handover to the transport person or the in-house forwarding agent in accordance with Section 3. This applies regardless of whether the goods are dispatched from the place of performance within the meaning of Section 269 of the German Civil Code (BGB) or which party bears the freight costs.
7. Retention of title
7.1 We retain title to the goods delivered until all claims arising from the delivery contract have been paid in full.
7.2 As long as title has not yet been transferred, the customer must notify us immediately in writing if the delivered item is seized or subject to other interventions by third parties. If the third party is unable to reimburse us for the legal and extrajudicial costs of a lawsuit in accordance with Section 771 of the German Code of Civil Procedure (ZPO), the customer is liable for the loss incurred.
7.3 The customer is entitled to resell the reserved goods in the normal course of business. The customer hereby assigns to us the claims against the buyer from the resale of the reserved goods in the amount of the outstanding invoice amount including VAT. This assignment applies regardless of whether the purchased item was resold without or after processing. The customer remains authorized to collect the claim even after the assignment. Our authority to collect the claim ourselves remains unaffected.
7.4 We undertake to release the securities to which we are entitled at the customer's request if their value exceeds the claim to be secured by more than 20%.
8. Warranty
8.1 After agreement, the ordered goods can be returned to us unused and in their original packaging within a period of 8 days against credit. The goodwill credit is made in the amount of the invoiced value of the goods. A refund of the purchase price is not possible. The credit will be offset against future invoices. The goods must be returned in separate packaging and with sufficient postage. Returns without postage paid and without notification cannot be accepted; the customer bears the costs of this return and delivery. We charge a re-stocking fee of 10% but at least €5
.
8.2 If the value of the goods is reduced due to improper inspection or return, the customer must pay for this.
8.3 Claims for defects do not apply in the case of customary and reasonable deviations in dimensions, weights, colors and grain.
8.4 The customer must have the purchased goods assembled by a competent and professional person. We cannot be liable for damage or consequential damage caused by improper use and processing.
8.5 In the event of a breach of duty, we are only liable for damage caused by gross negligence and intent. The obligation to pay compensation for injury to life, body or health is excluded from this.
8.6 The statutory warranty periods apply. We do not provide a guarantee.
8.7. Custom-made items, remaining stock, special items and similar items cannot be exchanged.
8.8. If there are suspected problems with the purchase and shipping process, MEYNE-Klaviertechnik GmbH is entitled to
withdraw from the sale.
9. Miscellaneous
9.1 This contract and all legal relationships between the parties are subject to the law of the Federal Republic of Germany.
9.2 The place of performance and exclusive jurisdiction for all disputes arising from this contract is Braunschweig/Federal Republic of Germany.
9.3 Deviations from these provisions must be made in writing. Deviations from this written form requirement must also be made in writing.
9.4 Should individual provisions of this contract be invalid, the remaining provisions shall remain unaffected. In place of the invalid provision, a legally permissible provision shall apply that comes closest to the economic purpose of the invalid provision.
9.5 We reserve the right to charge a re-stocking fee of 10% of the value of the goods (at least €5) if we have to repackage the goods, for example.
9.6 Cancellation of order:
In the event of cancellation, we charge a processing fee of €5.00.
If goods that have already been picked up by the transport service provider are canceled, we will charge you the shipping costs + plus return costs
9.8 VAT refund: if the goods are delivered to a German or EU address, VAT will not be refunded if the goods are transported to a non-EU country.
9.7. In accordance with EU Regulation No. 524/2013, we hereby point out the link to online dispute resolution OS platform
can be used
9.8. Packaging licensing
We would like to inform you that we recognize and fulfill our legal obligations regarding packaging licensing. Our system partner in the Dual System Germany is INTERSEROH Dienstleistungs GmbH, based in Cologne. Reg. No. DE5971094315164
In accordance with the previous regulation and the law applicable from January 1, 2019, we license all sales packaging that we put into circulation as the first distributor and that typically reaches private end consumers.
Transport packaging to our commercial customers is not subject to this licensing requirement. This includes, for example, films, pallets, cardboard boxes and filling material. If you use these materials for further shipping to your customers, you are obliged to check the licensing of the packaging and pay any system fee.
Braunschweig, December 2022